2780 Windy Ridge Pkwy SE
Atlanta, GA 30339
Directions, Transportation and Parking
- Airport Transportation – Visit the Hartsfield-Jackson Atlanta International Airport website for information on transportation options
- Driving Directions
- Parking – Complimentary valet parking is available for all attendees. Please take a ticket from the valet when you park and then present the ticket at the front desk or to the valet for validation before you leave.
9-10 a.m. Registration, Breakfast and Networking
10-11 a.m. – ELFA Association Update
11 a.m. – 12 p.m. – Econo Lodge Brand Session with Craig Mustard, Head, Domestic Brand Management
12-1 p.m. – Lunch
1-2 p.m. – Human Trafficking
Learn the signs and what to do about this growing issue around the world.
2 p.m. – Break
2-3 p.m. – Synergy: How You Can Magnify Your Sales Efforts with Global Sales
In this session you will learn what Global Sales is doing to increase profits for Econo Lodge and Rodeway. Discover what you can do at the property level to get the best visibility for Corporate Sales Managers and how to work with your Area Director to get the most out of Global Sales. From increasing your LTR to local sales and networking, learn what you can do to make your property known.
3-4 p.m.- Is Your Hotel’s Reputation a Zero or Hero?
In today’s fast moving world and easy access to express our discontentment, it is sometimes hard to maintain hero status with guests. Studies have proven that it is easier to keep the business you have than to constantly replace business. In this session, you will learn how to train and empower your staff to handle issues on the spot, how to really hear what your guests are saying and identify potential issues before they happen. Go home prepared and equipped with easy to find tools to maintain your hero status.
4-6 p.m. Closing Reception